Find the renewal date

Take a screenshot of the plan, next charge, and quantity. Introductory offers can renew at a different amount.

Use the stated cancellation channel

Some providers allow account cancellation; others require chat, email, or phone support. Save the confirmation.

Check refill processing cutoffs

Canceling after a pharmacy has processed a prescription may not stop that shipment or charge.

Preserve access to care

Ask how to obtain records or transfer an appropriate prescription if you are changing providers.

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